Returns & Exchanges
At EXUVIANCE, we stand behind our clinical skincare formulations; if you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of the delivery date for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Prepaid Label
Once your request is approved, download and print the prepaid USPS shipping label provided via email to ensure tracked delivery.
- 3.Package Securely
Place the products in their original packaging or a sturdy box, ensuring they are well-protected to prevent damage during transit.
- 4.Receive Your Refund
After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.